Terms of Service

Last updated: October 3, 2025

In Simple Terms: Be respectful, follow the rules, and we'll provide you with a great SaaS platform. We're here to help you succeed!

1. Acceptance of Terms

By accessing or using SaasKit ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

SaasKit is a multi-tenant SaaS platform that provides:

  • Authentication and user management
  • Multi-tenant architecture for organizations
  • Billing and subscription management
  • Team collaboration features
  • Analytics and reporting tools

3. User Accounts

Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • One person may not maintain multiple free accounts
  • You must be at least 18 years old to create an account

Account Responsibility

  • You are responsible for all activities under your account
  • Notify us immediately of any unauthorized use
  • Keep your login credentials confidential

4. Acceptable Use

✅ DO: Use SaasKit to build amazing products and grow your business

❌ DON'T: Use our service for illegal, harmful, or abusive activities

Prohibited Activities

  • Illegal activities or violation of laws
  • Harassment, abuse, or threatening behavior
  • Spam, phishing, or malicious content
  • Attempt to gain unauthorized access to systems
  • Reverse engineering or copying our software
  • Overloading our systems with excessive requests

5. Billing and Payments

Subscription Plans

  • Free Plan: Limited features, no payment required
  • Paid Plans: Monthly billing, cancel anytime
  • All prices in NPR (Nepalese Rupees)
  • Payments processed securely through Khalti

Billing Terms

  • Subscriptions auto-renew monthly unless cancelled
  • No refunds for partial months
  • Price changes with 30 days notice
  • Account suspension for failed payments after 7 days

6. Data and Privacy

  • Your data belongs to you
  • We provide data export tools
  • Multi-tenant isolation ensures data security
  • See our Privacy Policy for detailed information

7. Service Availability

Uptime Commitment

  • We strive for 99.9% uptime
  • Scheduled maintenance with advance notice
  • Emergency maintenance may occur without notice

Service Limitations

  • API rate limits to ensure fair usage
  • Storage limits based on your plan
  • Team member limits based on your plan

8. Intellectual Property

Our Rights

  • SaasKit platform and software are our property
  • Trademarks and branding are protected
  • We grant you a license to use our service

Your Rights

  • You retain ownership of your content and data
  • You grant us license to provide the service
  • You can export your data at any time

9. Termination

Your Right to Terminate

  • Cancel your subscription anytime
  • Export your data before cancellation
  • No cancellation fees

Our Right to Terminate

  • Violation of these terms
  • Non-payment of fees
  • Illegal or harmful activities
  • 30 days notice for non-violation terminations

10. Disclaimers and Limitations

Important: Service provided "as is" without warranties. We're not liable for indirect damages.

  • Service provided without warranty of any kind
  • We're not liable for data loss (backup your data!)
  • Maximum liability limited to subscription fees paid
  • Force majeure events beyond our control

11. Changes to Terms

We may update these Terms occasionally. We'll notify you of significant changes via email or through our service. Continued use constitutes acceptance of new terms.

12. Contact Information

Questions about these Terms? Contact us:

Email: legal@saaskit.com
Response Time: Within 48 hours