Privacy Policy
Last updated: October 3, 2025
In Simple Terms: We respect your privacy, use minimal data, and never sell your information. Your data belongs to you.
1. Information We Collect
Account Information
- Name and email address (when you sign up)
- Profile information from Google OAuth (if you choose Google sign-in)
- Organization/tenant information you create
Usage Data
- Analytics data (page views, feature usage)
- API usage statistics for billing purposes
- Error logs to improve our service
Payment Information
- Billing information processed through Khalti (we don't store card details)
- Transaction history for your account
2. How We Use Your Information
- Provide Service: Create your account, manage billing, provide support
- Improve Product: Analyze usage patterns to enhance features
- Communication: Send important updates, billing notifications
- Security: Detect and prevent fraud, abuse, or security issues
3. Data Sharing
We DO NOT sell, rent, or trade your personal information.
We only share data in these limited cases:
- Service Providers: Khalti for payments, email providers for notifications
- Legal Requirements: If required by law or to protect rights and safety
- Business Transfer: If SaasKit is acquired (with notice to you)
4. Data Security
- All data encrypted in transit (HTTPS) and at rest
- Multi-tenant architecture ensures data isolation
- Regular security audits and updates
- Limited access to data on need-to-know basis
5. Your Rights
You have the right to:
- Access: Request a copy of your data
- Correct: Update incorrect information
- Delete: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
6. Cookies and Tracking
We use essential cookies for authentication and functionality. We do not use third-party advertising cookies.
- Session cookies for login state
- Preference cookies for settings
- Analytics cookies for usage insights (anonymized)
7. Children's Privacy
SaasKit is not intended for children under 13. We do not knowingly collect personal information from children under 13.
8. Contact Us
Questions about this Privacy Policy? Contact us:
Email: privacy@saaskit.com
Response Time: Within 48 hours
9. Updates to This Policy
We may update this Privacy Policy occasionally. We'll notify you of significant changes via email or through our service.